January 2012
1 post
Amazon support drops the ball - again
If you make a product which isn’t very durable, in my opinion as a company you should stand behind it and replace it when it breaks. We have read a lot of stories here about how Amazon did replace a bunch of broken kindles, but it turns out they don’t always. Adding to my original story (which spawned this blog), I share with you this reader story:
Sorry to bring you the sad news:...